Coheso CEO Ned Gannon Featured on Legal Innovation Spotlight Podcast
Dec 10, 2025
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Coheso CEO Ned Gannon recently joined Ted Theodoropoulos, CEO of Infodash, on the Legal Innovation Spotlight podcast, which explores developments in legal technology, innovation, and knowledge management through conversations with industry practitioners and leaders.
The discussion revealed counterintuitive realities about AI adoption in legal departments and why traditional approaches to legal tech implementation often miss the mark.
Building from Legal Experience
Ned's journey into legal tech began as a corporate attorney spending nights in data rooms reviewing contracts in mergers & acquisitions. "I just remember thinking, there's got to be a more efficient way," he recalled.
That insight led him to co-found eBrevia in 2012, bringing machine learning to contract analysis years before generative AI emerged. After eBrevia's acquisition in 2018, Ned saw generative AI as "an internet moment" he couldn't miss.
Why In-House Legal Needs New Solutions Now
The pressure on in-house legal teams has never been greater. Corporate legal spend is now 54% in-house which is up from 40% a decade ago. At the same time, AI is accelerating work across sales, marketing, and other business functions, creating a surge in downstream legal requests.
The result? Legal departments are drowning in routine questions while trying to focus on strategic work. As Ned described it, GCs increasingly have "very little visibility into who's working on what task and what the status is," yet they're being held to the same accountability standards as other business functions—in some cases even having bonuses tied to metrics.
In-house legal teams need tools that help them keep pace with an accelerating business environment, not just reduce costs.
The Orchestration Layer Legal Departments Need
Most in-house teams work across fragmented systems—a CLM here, a policy repository there, documents scattered across multiple locations. Coheso connects these systems rather than replacing them, serving as an orchestration layer that unifies the experience.
Business personnel continue using the tools they're already comfortable with—Outlook, Gmail, Slack, Teams, etc. They don't even need to know they're engaging with the legal department through Coheso. The platform works behind the scenes to accelerate responses and improve visibility.
As Ned explained, Coheso "helps orchestrate and make it more seamless. Coheso adds substantive value of its own, but it also allows these other products to really amplify their value as well."
Why Change Management Trumps Technology
Both Ned and Ted agreed that technology is the easy part—people and process changes determine success or failure.
Coheso's implementation strategy focuses on quick wins rather than comprehensive overhauls. The platform reduces change management burden by meeting users where they already work. Success also requires identifying internal champions and building flexibility so teams can experiment with AI capabilities at their own pace.
Measuring What Matters
The ROI conversation in legal tech is evolving beyond simple cost reduction. Coheso clients see approximately 75% improvement in response time for routine questions—a concrete, measurable outcome.
But there's also strategic value that's harder to quantify: risk mitigation, faster time to revenue, empowering business teams to find basic answers without always needing to loop in an attorney.
Some benefits show up immediately. Others take more time to materialize.
The State of Adoption
The legal tech landscape is evolving quickly. More legal departments are interested in agentic AI capabilities, though most are still in early stages of adoption. The key seems to be finding solutions that integrate with existing systems rather than creating more silos.
There's significant interest in future-proofing technology investments. Legal departments know AI capabilities will continue advancing, and they want to work with vendors and systems that will accommodate that evolution.
Listen to the full Legal Innovation Spotlight episode for deeper insights on building legal tech companies and the evolving role of AI in legal operation
